Uploading Numbers and Number Management

The AudioCodes Metering service is used by AudioCodes to charge customers for services. The metering service calculates customer billing based on the components described in the table below.

Number Type

Metering Component

Contact Center

Contact Center numbers are metered according to the following component: ■ Total DIDs: Numbers that have been uploaded to a service. This total is displayed as Contact Centers DIDs in the Live Platform portal Service details pane. ● The configuration of a CAC value for this number type is optional. ● Contact Center CAC is only used for managing SBC call session resources and not for billing of the service.

See example for uploading number in the figure below.

See example for updating number type and CAC value per number in the figure below.

See example for number settings in the figure below.